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How-To Complete the Annual HIPAA Refresher Course

By April 17, 2025No Comments

This course should take about 25 minutes to complete. 

LOG IN TO MASTERWORD INSTITUTE: 

Go to MasterWord Institute: masterword.institute/my-account 

New user? If this is your first time accessing the MasterWord Institute, you’ll need to create a free account. Be sure to use the same email address that’s on file with MasterWord. 

Existing user? Log in with your existing MasterWord Institute username and password: 

Forgot your password? Use “Lost your password?” option to reset it: 

 

 

ACCESS THE HIPAA REFRESHER COURSE: 

After logging in to your MasterWord Institute account, in the same browser tab, type or paste masterword.institute/group-registration into the address bar 

 Note: If you’re asked to create a new account on the Group Registration page, only do so if you haven’t registered before. If you already have an account, make sure you’re logged in before entering the group code. 

 

Enter group code: HIPAAREFRESHER and click “Submit” 

Disregard the “404” error message. 

Select “My Account” 

 

Select “Courses” 

Select “HIPAA Compliance Refresher” in your course library: 

 

Alternatively, you can search your course library by clicking on “Filter” button in the right top corner and typing “HIPAA Refresher” in the search bar, and clicking “Apply”: 

COMPLETE THE HIPAA REFRESHER COURSE: 

Once you open the course, under the “Course Content” section, watch the “HIPAA Refresher Course Video” (21 minutes), and then complete the “Knowledge Assessment Quiz”. 

 

When finished, select “Click Here to Continue” 

Then “Download Certificate” and save it to your device. 

UPLOAD YOUR CERTIFICATE: 

Note: If you’re taking the HIPAA Refresher Course as part of the 3-step signature process, at this point please return to the tab where you started the document signing process and upload your certificate there as Step 2. If not, please continue as instructed below. 

Upload your HIPAA Refresher certificate to your LP Portal by clicking Here. 

Enter the effective date shown on your certificate: 

Attach your certificate by clicking “Choose Files” 

 

Finally, select “Submit for Approval” 

Need Help? We’re happy to assist! 

If you have questions or need assistance with accessing and completing the course on MasterWord Institute, email us at [email protected]  

If you have questions or need assistance with accessing the LP Portal or uploading your certificate to LP Portal, please contact us via our Language Professional Help Desk.